Contact Us
To Place and Order
Order line: 1-800-474-6762
Automated phone system: 1-800-884-2212
Customer Service
For inquiries regarding your order, shipping, cancellation, return status and ValuePay:
https://www.shophq.com/MyAccount
Email us: customerservice@shophq.com
To speak with a representative, please contact Customer Service at 1-800-676-5523 between 8am and 9pm CST, weekdays and 9am and 5pm CST, Saturdays.
Mail Us:
ShopHQ
Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344
ShopHQ Card website:
http://www.shophqcreditcard.com
Online Self-Help Resources
Order, shipping, cancellation, and return status:
https://www.shophq.com/MyAccount
Other ShopHQ Phone Numbers
ShopHQ Card/ Mastercard:
1-866-597-1513
Claims Department:
1-888-284-8718
ShopHQ Protection Plan Assistance:
1-877-WARRANTY (1-877-927-7268)